Emotional Intelligence Practices — Leading the Field examination

Eleven questions. Nine of eleven passes, and you can take it again as often as you like.

When is the Daily Emotional Inventory best done, and what does it review?

Once a week, summarising the overall mood of the leader's team At midday, listing the tasks that have caused the most stress so far In the evening, replaying how the body responded to each part of the day In the morning, forecasting the emotions the coming day is likely to bring
In the inventory, which naming of an emotion does the module encourage?

'Fine', to avoid dwelling on negative feelings at length A number from one to ten rather than any descriptive word 'Stressed' rather than a longer, more elaborate description 'Anxious about the timeline' rather than simply 'stressed'
Which four questions does the inventory ask for each significant event?

Who caused it, why they did it, what you said, and what you will say next time How intense it was, how long it lasted, whether it was justified, and who noticed What emotion, where in the body, which part carried it, and how it shaped your leadership What happened, who was present, what was decided, and what is now due
How does the module frame the purpose of the Daily Emotional Inventory?

A way of deciding which of the day's emotions were acceptable A tool for identifying which colleagues cause the most stress A data-collection exercise, not a judgement exercise A record to be shared with one's manager for regular feedback
What emerges from the inventory over weeks and months, according to the module?

A definitive list of situations and people to avoid in the future Patterns — which parts activate in which contexts, and the somatic precursors of reactions A single score that measures a leader's emotional intelligence objectively A permanent end to difficult or uncomfortable emotions in the workplace, as each one is logged and resolved
In the Resonance Practice, what does the sender do?

Acts out an emotion with clear facial expressions for the receiver to guess Describes a difficult memory aloud and in detail, so that the receiver can feel exactly what they felt at the time Asks the receiver a series of questions about their own current feelings Silently holds a mildly emotional memory without speaking of it or visibly expressing it
What principle governs the use of somatic empathy, as the module states it?

Sensed emotions should always be named aloud to the other person Attunement is for service, not surveillance What you sense may be used to gain advantage in negotiation Empathy should be switched off entirely in professional settings
In the RAIN protocol, what does the 'A' involve?

Allowing the emotion without fixing or escaping it, and locating it in the body Analysing the causes of the emotion logically, step by step, until it finally makes complete sense Avoiding the situation that triggered the emotion in the first place Apologising to anyone who may have been affected by the emotion
Mid-meeting, you notice shame rising. Following RAIN, what is the 'I' step?

Identify the colleague who triggered it and address them directly before the moment passes Get curious about which part is carrying it and what it is trying to protect Increase your breathing rate so that you can push through it Ignore the feeling entirely until the meeting has come to an end
What does the 'N' of RAIN offer, and from where?

Compassion and acknowledgment to the part, offered from Self A neutral facial expression, offered to one's colleagues A new plan of action, offered from the analytical mind A note in a journal, offered to a coach at a later date
How long does the module say the full RAIN process takes, and what does it require outwardly?

About thirty seconds, done silently, with no visible change in behaviour About an hour, done in a quiet room once work has finished About five minutes, done openly with the whole team involved About ten minutes, done aloud with a trusted partner present to reflect back what they notice