Haute Lumière
Commerce · I.02 · MMXXVI · daylight
For the person working inside a gainshare arrangement — where a defined share of verified improvement returns to the people who created it. This chapter is about value that is real and uncounted. Inside a gainshare, uncounted means unpaid, and the arithmetic for fixing that is already written.
The chapter's central claim is that organisations run practices producing substantial value that appears in no account, is owned by nobody in writing, and is therefore never defended and never reproduced.
Now read that claim through the mechanism you are inside. A gainshare pays a share of verified improvement against a baseline. Three words are doing the work, and each one is a place where real value can fall out of the calculation:
So the chapter's six findings are not an abstraction to you. Every one of them is a live example of value your scheme is currently not paying for, and the inventory it describes is the single highest-leverage piece of work available to a person inside a gainshare who wants the mechanism to reflect what they actually do.
One more thing before the exercises, because it decides the tone of everything that follows. You are not making a claim about fairness. You are pointing at a measurement gap, with arithmetic attached. Those are received very differently, and only one of them gets fixed.
Exercise 1.1 — The six places, from where you stand (one week)
You can see things nobody in finance can see. Work the chapter's six places from the floor.
| The chapter's place | What you can see that the pack cannot |
|---|---|
| The maintenance programme | Which machine, rig, system or process runs because somebody tends it out of hours, and what would break first |
| The retention anomaly | Why people in your team stay — the real reasons, not the exit-interview reasons |
| The protected supplier | Which supplier answers at six in the evening, holds stock for you, and tells you when you are about to make a mistake |
| The diverted waste stream | What leaves this building that somebody would pay for, and what the disposal of it currently costs |
| The redirected spend | Where the money you influence actually lands, and whether any of it could land closer |
| The declined decision | What this team has talked the business out of, and what you were seeing that the proposal was not |
Write six. Then mark the one where you can see value that is not counted anywhere, because that is the one this quarter is about.
Exercise 1.2 — Read your scheme against the chapter (2 hours)
Take the scheme document and answer in writing:
Question three is this chapter's question and it is usually answered none of them. Most gainshare measures are built from what the existing accounts already produce — output, scrap, downtime, margin — which is exactly the set of things the chapter says is visible. The counterfactual terms are missing from your scheme for the same structural reason they are missing from the accounts, not because anyone decided to leave you out.
Question five is the one that decides whether the scheme is worth being in. If the baseline resets to the improved level every period, you are on a treadmill: each gain raises the bar you are measured against. Find out which yours does. If nobody can tell you, that is the finding.
Exercise 1.3 — The team conversation, appreciative (45 minutes)
Run this with your team, in these words:
"What do we do here that we have always done, that another site would find remarkable if they saw it? Not the biggest thing — the ordinary thing."
Then the second question, which is where the money is:
"Does any of that show up in the scheme?"
Take notes on conditions, not outcomes. What you are assembling is a list of repeatable causes that are currently unpriced, and that list is the raw material for everything in Part Three.
Exercise 2.1 — Write the counterfactual expression for your finding (90 minutes)
V = (C_alternative − C_actual) + R_captured + O_option
Worked, on the kind of finding a gainshare team most often holds — a rig kept in production by a rebuild programme:
C_alternative £400,000 replacement over an 8-year cycle = £50,000 / yr
C_actual the rebuild programme = £22,000 / yr
V (optimistic) = £28,000 / yr
2.27 times the cost of the programme itself
Then compute it the honest way, which is the version that gets believed:
If the rig would have run three more years regardless, the benefit is a
deferral, not an avoidance:
400,000 − 400,000 / (1.09)³ = £91,127 once
≈ £11,391 / yr over the eight-year cycle
less the £22,000 programme = −£10,609 / yr
On that assumption the programme does not clear at all. Print both. Every figure above is computed in lib/verify/I_02.py and you can run it.
This is not a reason to stay quiet. It is the reason to bring the assumption into the room as the thing being decided, because the assumption, not the arithmetic, produced the difference between £28,000 and −£10,609 — and the person who can see the rig is the person who knows which assumption is true.
Exercise 2.2 — The trend test, applied to your own gain (one week)
R(t+1) > R(t) regeneration — a real gain, and it will hold
R(t+1) = R(t) maintenance — honest, and worth counting
R(t+1) < R(t) liquidation — a gain being paid for out of a stock
This is the exercise with the sharpest edge in the workbook, so take it seriously and take it first about your own team.
Some improvement that is being paid for in gainshares is depletion wearing the costume of thrift. Downtime falls because a service interval is being stretched. Scrap falls because inspection got quicker. Output rises because people are working a pattern nobody can hold for three years. Each produces a real number, a real payment, and a bill arriving later for somebody who may not be you.
Name the stock under your measure and name the metric that shows its trend:
| Your gain | The stock beneath it | The metric that shows the trend |
|---|---|---|
| Downtime, availability | Asset condition | Vibration, tolerance, defect rate, deferred-work backlog |
| Output per head | Team capability and capacity | Skill-matrix depth, overtime hours, absence, leaver reasons |
| Scrap, yield | Process control | Variation, not just the mean |
| Cost per unit | Supplier viability | Their lead time, their financial health |
Bringing one of these forward yourself, with arithmetic, is the fastest route to being taken seriously by the people who run the scheme. It is also the thing that keeps the scheme alive, because a gainshare that pays for liquidation gets closed within three years by whoever inherits the bill.
Exercise 2.3 — Find the natural experiment (half a day)
Before anyone builds a model, ask whether the organisation already has a control group: other sites, other shifts, other lines, a before-and-after with a known date.
If your shift runs 9 percent turnover and the comparable shifts run 22, that is not a model. In two hundred people it is twenty-six fewer leavers a year, observed, inside the same organisation; at £45,000 loaded once, £1,170,000 a year. An observed comparison survives a room that a modelled one does not.
State the confounds yourself — different mix, different tenure, different plant, different catchment. A comparison with its confounds named is credible. One without them will be dismantled by the first person who wants it dismantled.
Exercise 3.1 — Build the baseline nobody built (four weeks)
This is the whole play, and it is the one thing in this workbook that nobody's permission is required for.
Then change nothing for four weeks. Measuring before intervening feels like lost time. It is the foundation of every claim you make afterwards, and inside a gainshare it is the difference between a share of something verified and a conversation about how everyone remembers last year.
Exercise 3.2 — Name it (20 minutes, and it is not decoration)
Give the practice a plain name that a person can say out loud in a meeting without explaining. The Thursday handover. The Kowalski line. The night rebuild.
An unnamed practice cannot be referred to, and a practice that cannot be referred to cannot be defended when someone proposes to cut it or claimed when someone proposes to pay for it. Inside a scheme, the name is what lets a line item exist.
Exercise 3.3 — The proposal, one page
The last line is the one people leave out, and leaving it out is the mistake. A proposal that names its own number is a negotiation. One that does not is a request.
Exercise 3.4 — The transfer case (three days)
This is the exercise that pays for the quarter, and it is also the one that makes you valuable to the scheme rather than merely paid by it.
value at one site × comparable sites × transfer effectiveness
Transfer ──────────────────────────────────────────────────────────────────
cost of documenting and teaching it
Worked, from the chapter: £1,170,000 × 6 × 0.30 = £2,106,000 a year against a £40,000 one-off — roughly fifty-three times in the first year. At only 10 percent effectiveness it is still £702,000 and seventeen times.
Then state the load-bearing assumptions — that the six units are genuinely comparable, and that 30 percent is an estimate — and propose the thing that settles them: test it on one unit before claiming it for six.
And ask the question the scheme document probably does not answer: who is paid when a practice transfers? If the gain lands at site B, and the method came from site A, most schemes pay site B and nobody at site A. That is not malice — it is an omission, because nobody anticipated a practice moving. Left alone, it teaches every team in the business to keep its methods to itself, which is expensive in a way no one will ever see on a report.
A transfer clause is a small piece of design with a large effect: a share of the verified gain at the receiving site returns to the originating team for a stated term. Propose it. You are not asking for generosity — you are pointing at the structure that makes documentation worth somebody's afternoon.
Exercise 4.1 — Into the standing review (one conversation)
Get one line — the strongest, with its number and its trend — into whatever is reviewed every month. One line gets waved through; five get negotiated, and next quarter you add the second.
Anything reviewed monthly persists. Anything reviewed by exception disappears.
Exercise 4.2 — Guard against the three rots (build into the annual review)
| The rot | Inside a scheme it looks like | The countermeasure |
|---|---|---|
| Trophy cabinet | Lines nobody dares remove, describing practices that stopped two years ago | Every entry carries a trend; two flat or falling cycles moves it to "Was true, no longer" |
| Inflation | The estimate creeping up each revision because nobody reduces their own | The conservative number is the one in the pack; the optimistic one lives in the footnote |
| Orphaning | The person who ran it leaves, it continues by momentum, then stops | One question on every entry: "who would notice within a month if this stopped?" |
Keeping the "Was true, no longer" section populated is what keeps every other line believed — including yours.
Exercise 4.3 — The dated log (10 minutes a week, ongoing)
What changed, when, what the number did. Ten minutes a week.
When the scheme is reviewed — and it will be — the person holding a dated contemporaneous record is believed, and everybody else is negotiating from memory. This is the highest return-on-effort activity in this workbook, and it costs less than a tea break.
Exercise 4.4 — Tell the owners what it is worth (six conversations)
Go to the six people whose quiet practices you have just costed and tell them the number.
They will not believe you at first. Then they will explain, in far more detail than you asked for, exactly how it works — what they watch for, what they learned the hard way, the thing they tried that did not work.
You are the first person who has ever asked. Bring a notebook, and write it down while they talk. The writing-down is the gift, and it is also the asset the transfer case is built from.
Add these rows to the scheme checklist you already keep. Every blank is a question worth asking, calmly, in writing.
| Answer | Where it is written | |
|---|---|---|
| Does the measure include any counterfactual term? | ||
| Is avoided cost counted, or only realised cost? | ||
| Is avoided capital counted at all? | ||
| Who may propose a new measured line, and how? | ||
| What evidence is required to open one? | ||
| Is there a trend requirement, or only a level? | ||
| What happens to a line whose trend turns negative? | ||
| Who is paid when a practice transfers to another site? | ||
| For how long, and at what share? | ||
| Who verifies a newly proposed line, and on what cycle? |
Number, then story, then philosophy — and the philosophy is optional.
"There's something we do here that isn't in the measure. I've been recording it for four weeks — here's the baseline, signed. On the conservative assumption it's worth about £X a year; on the optimistic one, £Y, and I've written both assumptions down. The trend on the underlying condition is rising, so it isn't a draw-down. I'd like to propose how it gets measured, and what share of it comes back. It's one page — can I leave it with you?"
Note what it does not contain: no grievance, no comparison to another employer, no argument about fairness in the abstract. You are arriving with a baseline, two numbers and a proposal — which is exactly what the executive in the parallel workbook is being taught to arrive with. That is not a coincidence. It is the point of the volume: the practitioner and the corporation are not operating different economics, only different vocabularies.